XMEDIUS Fax Server

Accessing XM Fax Web App:

•      Open Internet Explorer and enter the following URL: http://srvxmedius/fax OR
  

•      If on VDI - Use to the XM Fax shortcut in the Other Apps folder on the desktop.
  

XM Fax: Web App Menu

•      Once on the webpage, you should be automatically logged in if you accessed the page using Internet Explorer. If you are asked to log into the webpage, you will need to use your API/Windows Username and Password.
  

•      On the left side of the page will be a navigation menu containing: Compose Fax, Inbound History, Outbound History, and Outgoing Queue.
  

•      Compose Fax is used to create a fax to send.
  

•      Inbound History is a log of faxes that you have received.
  

•      Outbound History is a log of faxes that you have sent.
  

•      Outgoing Queue is a log of faxes that you are currently sending.
  

XM Fax: Compose Fax

•      The first tab is Compose.
  

•      Enter the fax number you need to send to into the Fax field
  

    o Example: 96014264764

    o You have to use a 9 in front of the number to fax out.

•      Enter a title for the fax in the Subject field.
  

•      To attach the document you would like to fax, press the Browse… key and use File Explorer to select your document.
  

•      You can attach multiple documents by pressing the More attachments… key.
  

•      Once you are finished filling out this section, you can send your fax by pressing the
  

Submit key or preview it by pressing the Preview key.

•      ADDING MULTIPLE RECIPIENTS IS ON PAGE 3.

•      You can press the More recipients… key to enable adding multiple fax recipients.
  

•      Fill out the necessary fields for a recipient and press the Add key to move the recipient to the Recipients List.
  

•      You can change details of the recipient or take them off the list by highlighting the recipient in the list and pressing the Edit or Remove key.
  

XM Fax: Sort Menu

•      The Sort By menu can be found in the top right corner of most pages in XM Fax.
  

•      There is a Refresh key that can be pressed to see the most recent faxes on the page.
  

•      Clicking the down arrow will open a menu that lets you select Status, Time, To, and From as sorting details.
  

XM Fax: Inbound History

•      There are two folders that you can select: Current and Deleted. Current will have your received faxes. Deleted will have faxes that you have deleted.
  

•      Each fax has a Status, shown as Received in the screenshot – a From: & To: section – a
  

Page Count – and a Date/Time.

•      You can check the square beside each fax to manage it. Multiple squares can be checked at one time. To select all faxes on a page, check the square directly below the Forward key.
  

•      You can Forward, Delete, and Mark As Viewed/Unviewed (More Actions key) faxes that you have selected.
  

XM Fax: Outbound History

•      There are two folders that you can select: Current and Deleted. Current will have your received faxes. Deleted will have faxes that you have deleted.
  

•      Each fax has a Status, shown as Received in the screenshot – a From: & To: section – a
  

Page Count – and a Date/Time.

•      You can check the square beside each fax to manage it. Multiple squares can be checked at one time. To select all faxes on a page, check the square directly below the Forward key.
  

•      You can Forward, Delete, and Mark As Viewed/Unviewed (More Actions key) faxes that you have selected.
  

XM Fax: Viewing a Fax

•     Clicking a fax in Inbound/Outbound History menus will open the Fax View.
  

•     You can Download, Forward, and Delete from this menu, as well as see the fax.
  

•     There are detail tabs across the top menu, but for general faxing purposes you won’t need to use these tabs.
  

XM Fax: Outgoing Queue

•      This menu will show you faxes that you are currently sending.
  

•      If a fax is interrupted for any reason, you can check the square beside the fax and press the Retry now key to resend the fax.
  

•      Press the Cancel key to cancel an outgoing fax at any time.
  

•      You can see the current status, subject, page count, and time the fax was started on this page.
  

XM Fax: Contacts

•      Pressing the Contacts key across the top of the XM Fax page will take you to a menu where you can add/delete contacts.
  

•      Pressing the New key will let you type a Display Name, Company, and Fax (the actual number) for a New Contact. You can also press the drop down arrow beside New to create a Group for contacts.
  

•      You can select a contact and press the Edit/Delete keys to edit the details of a contact or delete it.
  

•      You can select a contact and press the Add to or Remove from keys to add or remove a contact from a group.
  

•      You can select Send Fax while a Contact or Group is selected to send a fax to that Contact/Group.